Change your password

If you have a temporary password, you should change it. You should also change your password if you think someone else knows what it is.

Your password will update within 2 minutes. It can take up to 30 minutes if this is the first time you've changed it.

Log in to change your password

 

Forgotten your password

If you've forgotten your password, you'll need to reset it.

You can do this by:

• answering the security questions you've already set
• using a code or token that your department or UIS Service Desk have given you

Read more about your password reset options

Use security questions to reset password

 

Use a code or token to reset password

 

New University accounts

If you're new to the University, you need to get your temporary University account password (formerly Raven).

Get a temporary password

If you have a temporary password, you need to change it. It can take up to 30 minutes for your password to update.

Change a temporary password

 

Set up or update password recovery

Setting up password recovery gives you options to reset your password yourself if you forget it.

We'll ask you to:

• set 2 security questions that only you can answer
• provide a recovery email address or phone number, so we can contact you

Set up or update password recovery

Allow your department or College to reset your password if you forget it.

Set or change permissions